Question 1

HOW DO YOU SHIP YOUR PRODUCTS?

Accepted Answer

We ship in the United States via UPS. We are currently not shipping internationally, but reach out directly if interested and we will see what we can arrange.

Question 2

HOW LONG WILL A BOTTLE OF PRODUCT LAST?

Accepted Answer

It depends on the product. All of our products are shipped in 16oz. bottles with specific usage instructions on the label. Suggested shelf life for most Shinebox products is 24 months.

Question 3

WILL THIS PRODUCT WORK WELL ON _________?

Accepted Answer

Our manufacturing process relies on a lot of testing, so reach out with any questions and we'll gladly share our results. Many of our products work well across multiple machine finishes – but the wrong application can also be damaging. Shoot us an email and we can talk about your specific application. info@shineboxmfg.com

Question 4

WHEN WILL MY PRODUCTS ARRIVE?

Accepted Answer

Orders are fulfilled within 48 hours of credit approval, and shipped via UPS. We will send a tracking order via email once order is processed.

Question 5

WHAT IS YOUR RETURN POLICY?

Accepted Answer

If there are any problems with your order, please reach out immediately and we will do whatever we can to remedy the issue. Email us directly at: info@shineboxmfg.com